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STORE POLICY

Customer Care

We are determined for you to leave our store feeling relaxed and happy. If you have any questions or would like to book an appointment, please call our salon at 513-486-1711. If you are unhappy with your service, please inform the front desk or give us a call so we can make it right.

Privacy & Safety

We do not allow men in our salon to respect the privacy of our clients and co-workers who wear hijabs that are removed during hair services. We also do not allow children under 10 in our salon for safety reasons. With sharp tools and chemical treatments being in use frequently, we ask you to leave your children at home for their own safety. Individuals who bring their children will be asked to leave and reschedule for a day when they have childcare outside the salon for the full duration of the appointment.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • Venmo

  • Zelle

  • Apple Pay

  • Cash

  • Checks

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